Archived Release Notes

Archived Release Notes #

2019 Releases #

1.0.19350 #

General

  • PBX email address/name change now changes address/name on existing user (not creating a new user)
  • Fix for duplicate email address warning when editing user permissions (Ticket #42121)

Reports

  • Calls tripping to voicemail now show as answered and ring time modeled (If not answered before tripping to voicemail)

1.0.19344 #

General

Reports

  • Segmented Call View available on all Call List reports
  • Added interactionID to reports (allow matching to ~.pbx.kazoo.name.~ call details)

1.0.19336 #

General

  • API for onboarding and documentation
  • Allow a user to have roles in multiple tenants

Reports

  • Fix Export to Excel in graph view

Wallboard

  • Hide stationary cursor in full screen view

1.0.19330 #

General

  • Filters now sorted alphabetically

Reports

  • Fix Call Modeling of same host platform external calls Ticket #41959
  • Scheduler next run time now updates
  • Scheduler UI improvements

1.0.19324 #

Reports

  • New Feature: Scheduling of reports
  • Fix ticket #41869 Transferred In/Out inconsistent

Wallboards

  • Fix can't move Video or Image tile in Firefox

1.0.19312 #

Reports

  • Default Save Button to Save and Run on report Create and Edit
  • Loading spinner on first page load to avoid no records screen

Wallboards

  • Fix Create View error if no view selected

1.0.19309 #

Reports

  • Remove Trunk to Trunk stats on Reports where they are not valid

Wallboards

  • Fix DID filtering on Active Stats

FireTV Client

  • Logs now sent to central server when you view them

1.0.19302 #

General

  • Allow User Admin to edit workspace permissions for all users
  • User Admin cannot now remove their Admin permission
  • Branding applied to emails
  • Short Answered Threshold and Local Area codes now configurable under settings

Reports

  • Fix for scenario where Agents have multiple devices
  • Fix formatting of CLI where there were multiple numbers

Wallboards

  • Fix Longest Ring Time In stat
  • Fix could get Logged Out message while on Wallboard

FireTV Client

  • Fix for scrolling in menus
  • Fix for same client taking multiple licenses

1.0.19295 #

General

  • New Diagnostics Panel under user Avatar
  • Resolve customer issue with ACD licenses
  • Fix issue with errors/warnings on one tab not showing when saving from another
  • Fix issue with modeling ACD users with multiple devices
  • Improve automation of documentation

Wallboards

  • Fix issue with tool-tip stuck if edit ticker and cancel

1.0.19288 #

General

  • Issue with service restarts due to missing default customer configuration fixed
  • Branding Adjustments for customization

Wallboards

  • Fix issue where Active Call stats may be incorrect after service restart with calls in progress

Reports

  • Template names now localized (no visible change for US English)

1.0.19277 #

General

  • Branding changes (customer dependent)
  • Performance and security updates

Wallboards

  • 18 new active call stats added
  • Fix for Ticker item sometimes disappears from display
  • Fix for full screen cannot lose tool-tip display

Reports

  • Call List Trunk to Trunk spelling correction

1.0.19273 #

General

  • Documentation of additional 20 reports from last sprint
  • Back-end component upgrade for performance and security improvements

1.0.19266 #

General

  • Ability to Brand (logo and colors) at an Account level for Customer

Reports

  • Additional 20 Report Templates

1.0.19259 #

General

  • Fixed issue with PBX created users not being able to login when given permissions
  • Provide configuration option to remove Caller Name info from storage for HIPAA compliance
  • Reseller Portal can be used to set licensing for customers

Wallboards

  • Fix issue with lost calls not matching historic reports
  • Fix DID filtering
  • Fix Active Incoming and Outgoing Calls stat

Reports

  • Additional Area Code, State, City and Country being stored against call (pending new reports to display)

1.0.19252 #

General

  • Fixed issues with tool tips/stat names
  • Fixed Issue with PBX collector token expiring preventing user synchronization from occurring after one hour
  • Improved reliability of statistics restarting after interruption of real-time/PBX collector
  • Added ability to change customer license via the Reseller Portal
  • Fixed issue where new customer could not be created as license was applied to wrong tenant
  • Implemented the licensing and limits with the default values
  • General UI fixes

Wallboards

  • Performance improvements for FireTV client

Reports

  • It should now be possible to run large reports without receiving a "Request Rate Too Large" error

1.0.19225 #

General

  • Bug fixes and performance improvements

Wallboards

  • Option to model stats by Session (not just by call)
  • Views now sorted alphabetically
  • Fixes to stat differences if multiple pods for scaling

Reports

  • Default display fields for templates updated
  • Fixed Reports may show queued when they were failed

1.0.19218 #

General

  • Added start of orchestration service, PBX collectors are now configured via the Reseller Portal
  • Fixed issue where users may end up with multiple favorite/recent records (This may result in existing favorites/recent items being lost)

Wallboards

  • Implemented full screen tiles (either double click or use the icon to maximize/reduce)
  • Implemented full screen wallboards with slide down menu
  • Fixed security permissions issues for member and observer roles
  • Added Support statistics to assist in tracking down issues

Reports

  • Summarized reports can no longer have their columns removed

1.0.19210 #

General

  • Login timeout support - make session invalid after a period of time and require login again (except if displaying a Wallboard)
  • Fix for duplicate user history data

Wallboards

  • Alarm priority selection for tiles with multiple alarms
  • Prevent Delete on tile when Locked

Reports

  • Added Call Answered within Rate and Service level stats
  • Improved trunk to trunk reporting to work with integrated Mobiles
  • Prevent grouped reports having mandatory fields removed

1.0.19203 #

General

  • Call Model Changes to support Mobile Devices for a User

Wallboards

  • Changes to lock functionality
  • Fix cycle speed on Dual Stat Tile

Reports

  • Grouping of Report Templates
  • Added 12 additional Grouped Report Stats

1.0.19193 #

The initial feature set of the solution includes:

  • Call Analytics Reporting
  • Real-Time Wallboard
  • Amazon FireTV Support